At VACFSS, we ensure that the rights, safety, well-being and spirit of Aboriginal children and families are upheld, honoured and protected. We strive to eliminate oppression, discrimination and marginalization within our community. We acknowledge and honour the inherent wisdom, capacity and resourcefulness of our community in designing programs and services to care for our own children and families. Accordingly, we are dedicated to planning, developing, and implementing creative and innovative Aboriginal programs and services in collaboration with members of our community and other agencies.
Job Summary:
Reporting directly to the Office Managers of the Guardianship and Resources Program. The Receptionist will be opening the front office, prepare sign in/sign out log, providing dedicated front desk reception duties by greeting visitors in person or on the telephone and directing them to the appropriate person. Helping staff with administration support by organizing couriers, security, meeting rooms, and meeting room maintenance and other related duties as required.
The Receptionist will assure discreet handing of all information, ensure all necessary stationery and materials and bulletin boards are up-to-date and performs clerical duties. The Receptionist also carries out their responsibilities for the Occupational Safety and Health (OSH) as outlined in WorkSafe BC regulations and VACFSS OSH policies and procedures.
A complete position profile will be provided to candidates at the time of interview.
Qualifications:
Education, Training and Experience:
- A diploma in an administrative program.
- An equivalent combination of education and experience may be considered.
- Knowledge of various filling systems and maintenance.
- Three years’ experience working in an office setting.
- Knowledge of office practices and procedures.
Job Skills and Abilities:
- Proven work experience as a Receptionist or similar role in a fast pace stressful work environment.
- Ability to engage with emotionally heightened clients or clients facing stressful situations.
- Hands on experience with office equipment (e.g. fax machines and printers).
- Proficiency in using Windows based computer applications including MS Office (Outlook, Excel, Work, Word, and PowerPoint) and other standard computer applications and Cisco (multi-line).
- An ability to quickly learn new computer applications and programs.
- Ability to type 50 wpm keyboarding is required.
- Ability to work effectively and cooperatively with team members, other VACFSS colleagues, and personnel of other agencies in the community.
- Ability to work with clients in a respectful and culturally-sensitive manner.
- Well-developed interpersonal skills.
- Good written and verbal communication skills.
Key Competencies:
- Relational Engagement
- Leadership
- Collaborative Planning and Decision Making
- Emotional Competency
- Resilience
- Cultural, Spiritual Expression
Note:
- This position requires Union membership
- This position is open to applicants of all genders
- This position requires the incumbent to be available in the office and follow COVID-19 safety guidelines and protocols. Remote work is unavailable.
- Proof of COVID-19 vaccination will be required for staff after November 22, 2021. VACFSS will consider its obligations to accommodate those staff who are unable to be vaccinated
Benefits:
- Extended health and dental
- Group life and AD&D
- Employee and Family Assistance Program
- 100% employer-paid premiums
- 3 weeks of vacation prorated
- Public Service Pension Plan
- Access to VACFSS’ Staff Cultural Clinical Counselor, Elder
- Access to Indigenous Cultural Teachings as coordinated by the Agency
- Eligible for the VACFSS flex program after passing probation
Application Process:
Applicants may apply by completing the Application on the Employment Opportunities webpage www.vacfss.com or by using the following link: https://www.vacfss.com/join-us/apply-for-a-job/. We thank all candidates for their interest; however, only those selected for an interview will be contacted. For this competition, preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code.
Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), and Stó:lō nations.
